Return, Exchange & Refund Policy

Returns, Exchanges & Refunds would like to make your shopping experience easy and pleasurable. If for any reason you are not satisfied with your purchase, you may return the new and unused product within 30 days of purchase in the original packaging. Please include the copy of your original sales receipt to expedite the refund or exchange process.

Note: We are unable to refund or exchange products that have been personalized. Shipping & Handling charges are non-refundable. Return freight charges are at the customer’s expense. Please call 1-855-565-1818, if within the United States, or Contact us by e-mail to arrange for a return authorization number and we will advise you how to proceed with your return.

Please note that our corporate hours of operation are Monday thru Friday from 10:00 am to 5:00 pm Mountain Standard Time. E-mails received and orders placed after 3:00 pm MST on Friday will be processed on Monday morning.